At the time of booking, you will receive information such as the date and time of the appointment, the name of the doctor, any necessary preparations, the cost of the service. If an email address and a reference mobile phone are provided, at the end of the call with the operator an email will be sent with the reminder of the appointment and any preparations; In addition, a text message will be sent the day before the exam to remind you of the appointment.

For services in agreement with the national health system, it is necessary to have a prescription on the regional prescription book and the health card.

Cancellation must be made by phone or at the counter at least 2 days before the date of the appointment.

Yes, you can go to our analysis laboratory without reservation from Monday to Friday from 7:30 to 9:30 and on Saturday from 8:00 to 9:00

At the Diagnostic Imaging Reception From Monday to Friday: 11:00 – 18:00

Saturday: 9:00 – 12:00

Yes, the Clinic has an agreement, allowing direct and priority access to health services find out more on the clinicavillaanna.com/modalita-di-accesso page.

To request a copy of the medical record, you must:

1. Go directly to the counter, with an identity document, or
2. Send an email to: direzionesanitaria@clinicavillaanna.com, attaching an identity document and indicating a telephone number where you can be contacted

It is also necessary to specify whether the collection is made on site, or by registered mail (indicate full address).

The folder can also be sent by certified e-mail, upon payment by bank transfer or other agreed method.

It is imperative to leave a mobile phone number where you can be contacted.

The reference number for medical records is as follows: 345/6610252.